Privacy Policy.

Last Updated: 15th September 2025

At Naomi Langford Jewellery, I’m committed to protecting your privacy and respecting your data. This policy explains what personal information I collect, how it’s used, and your rights under UK data protection law.

1. What I Collect

I only collect basic personal data needed to fulfil bespoke commissions or customer enquiries. This may include:

  • Your name

  • Email address

  • Phone number

  • Delivery address (only if I’m posting a finished piece)

I do not store any payment details. Payments are handled securely through trusted third-party platforms.

2. How I Use Your Information

Your information is used solely to:

  • Respond to your enquiries or commission requests

  • Process and deliver your jewellery order

  • Contact you if needed regarding your order or delivery

I don’t share your details with anyone unless required to fulfil your order (e.g. using Royal Mail, DHL, etc.). I never sell or rent your information to anyone.

3. Marketing

I currently don’t send out newsletters or marketing emails. If I start in the future, I’ll always ask your permission first — and you’ll be able to opt out anytime.

4. Data Storage

Your personal data is stored securely and only kept for as long as necessary to complete your order or enquiry, or to meet legal obligations related to business records (such as invoices for tax purposes).

5. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Ask for corrections or deletions

  • Withdraw consent at any time

  • File a complaint with the ICO (Information Commissioner’s Office) if you believe your data is being misused

To contact me about your data, email: naomi@naomilangford.co.uk

6. Cookies & Analytics

Like most websites, mine may use basic cookies and analytics tools (such as Google Analytics) to help me understand visitor traffic and improve the site. You can control this in your browser settings.

7. Changes to This Policy

This policy may be updated occasionally to reflect changes to my services or to comply with new regulations. Any updates will be posted here.

Contact

If you have any questions or concerns about how your data is handled:

Naomi Langford Jewellery
Email: naomi@naomilangford.co.uk